Carpet Direct is much more than Carpet
Carpet Direct takes the stress out of choosing flooring from a myriad of ever-evolving options. As one of the nation’s largest dealers in premium flooring, Carpet Direct Kansas City provides free in-home consultation for the largest selection of flooring available at price points to meet every budget. Whether carpet, ceramic tile, genuine hardwoods, engineered hardwoods, sheet vinyl, luxury vinyl flooring, or even carpet binding, Carpet Direct brings the flooring showroom to you. With a local sales force of 31 representatives with more than 75 years of combined experience, Carpet Direct is a proud leader in flooring that offers style, durability, and significant savings to residential and commercial spaces.
“Carpet Direct is making Kansas City beautiful one floor at a time,” says Chuck Owens, director of sales and marketing and regional broker for Kansas City. “We have a lot of happy customers out there.”
After more than two decades with the 26-year-old company, Chuck is a believer in the business model that “brings the showroom to you” at savings of 30 to 50 percent off the average retail pricing.
“We have the perfect system here where we can offer quality flooring for a very competitive price,” Chuck adds. “We save people money using quality installers, and customers don’t have to go to a design center because we bring the products for them to see in their own homes, and then we help them with their design decisions.”
Carpet Direct differs from other flooring providers by offering name-brand fashionable flooring at huge savings through the in-home shopping experience with qualified representatives.
“When customers see the savings, they just can’t believe it. But yes, these are the same products they see advertised in retail outlets. We don’t have low prices because we’re selling out of the back of a van using high-pressure sales pitches. We have low prices because we don’t have the overhead with all the extras, so we can pass on the savings to our customers.”
And those happy customers are telling their friends and family, and they’re becoming happy customers, too.
“Our business is 95 percent referrals,” says Katie Orscheln, sales consultant and designer with Carpet Direct. “In 12 years with the company, I would say that word-of-mouth advertising is the lifeblood of our marketing. To me that’s a testimony of what we provide – the quality and the service. We just try to treat our customers with ethical standards in the way we would want to be treated, and we make friends along the way.”
The booming housing market in KC has been good for business, and although Carpet Direct works with several local builders and large clients, individual customers can still expect the same quick turnaround from first appointment to installation.
Katie and Chuck agree that the quality of the sales staff is a top reason for the company’s continued success, along with the one-on-one guidance and expertise given to the customer from start to finish.
“We make what could be a very stressful and anxious process into an enjoyable and memorable one.” Katie says.
To compare flooring options and benefits, along with monthly informative blogs on industry innovations and trends, visit the website at carpetdirectkc.com. For a FREE in-home quote and consultation, call (913) 927-1001.
“Reach out and give us the opportunity to help you make your home beautiful.” – Chuck Owens, Director of Sales and Marketing, Carpet Direct of Kansas City